Services and support for carers

Carers Centre

The Carers Centre Tower Hamlets is the partner in our community supporting and promoting the voice of unpaid carers. The council in partnership with the centre provides a range of services which include:

  • practical support, training and resources
    • carers needs assessments
    • 1:1 casework and advocacy support
    • specific carer-related training
    • advocacy
    • help with claiming benefits for both the carer and cared for
    • Carers Academy offering elearning and training for carers 
    • Emergency card, which is designed to give carers the peace of mind that if something happens to them, their loved one will be looked after.
  • counselling and forums
    • bereavement counselling
    • carers forums and peer support groups
    • group and one-to-one support
  • social opportunities and activities
    • overnight carers retreats
    • inhouse activities and day trips
    • complementary therapies and relaxation days
    • volunteering opportunities
    • alleviation and management of stress including complimentary massage therapy
    • young adult carers project.

The Carers Centre is open to all adult carers (16 years+) who care for an adult living in Tower Hamlets. Please complete the registration form for someone at the Carers Centre to contact you.

Tower Hamlets Carers Centre
21 Brayford Square
London E1 0SG
Tel: 020 7790 1765.

Carers Emergency Service

Getting the right and timely 1:1 support for the person you look after should you experience an emergency and / or you need urgent time out from your caring role is very important.

You may be eligible for emergency care for the person you care for from the Emergency Carers Service prvoided by Excelcare Homecare.

The purpose of the Emergency Carers Service is to provide short-term support to unpaid carers either experiencing, or at risk of, a significant crisis.

The Emergency Carers Service is able to provide up to a maximum of 24 hours of support within a 12-week period. Where there is a longer-term need, or additional support is required within this period, this will be managed through a Carer's Assessment and commissioned package of care.

More details are available on the Carers Centre's website:

Excelcare can also be contacted directly:
020 7780 9484

Community Learning Disability Service (CLDS)

Community Learning Disability Service (CLDS) helps parents or carers of someone with a learning disability in their caring role to have a better life. Marie Curie

Marie Curie provides a home nursing service for people at end of life, which offers respite for carers. Contact your district nurse or GP to be referred into this service.

St Joseph’s Hospice

The hospice offers a befriending service for carers of people at end of life.

Contact telephone 020 8525 6026, email

Get involved!

Carers who would like to be actively involved with improving and shaping the future of services for unpaid carers should get in touch with Carers Centre, Tower Hamlets about joining their Carers Forum telephone 020 7790 1765 or

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