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Now resolved: Issue with personal alarms for adult social care users

The issue with Telecare personal alarms has now been resolved and our Telecare lines are now back up and running as normal. We apologise for any concern or inconvenience this incident may have caused and would like to thank everyone for their cooperation while we tested the devices. We would remind all Telecare users to please test their alarms every month by pressing their button and waiting to speak to the Telecare Office through the alarm, so we can make sure there aren't any faults or issues. If you or a family member has any questions, please contact Telecare on 0207 364 4827.

Tower Hamlets Connect

Connecting Tower Hamlets residents with information and advice on health and social care, local events, and community services across the borough.

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